Top 10 Steps to Becoming a Great Boss
from “Becoming a Great Boss” by Jeffrey J Fox
In an early chapter, Fox outlines 10 steps to becoming a great boss. When I read these simple rules, I wonder how many of them I attain. How about you?
1. Hire only top-notch, excellent people.
2. Put the right people in the right job. Weed out the wrong people.
3. Tell your people what needs to be done.
4. Tell your people why it is needed.
5. Leave the job up to the people you’ve chosen to do it.
6. Train your people.
7. Listen to your people.
8. Remove frustration and barriers that fetter your people.
9. Inspect progress.
10. Say “thank you” publicly and privately.
These 10 items are really the heart of the book. Read that list again and think about how truly simple and easy each one should be. Want a great salesperson? Hire a great one, or someone who could become great. Want to empower people to make your customers happy? Train them, knock the barriers out of their way, and then leave them alone to do it.
I have ready many of Jeffrey J Fox’s books (usually on airplanes as I travelled the last few years) and this is one that I return to often to try and be better at my job!
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